Shipping Policy
We support global transportation ! Free Shipping Worldwide on Orders $10 and Over ! Less than $10 only $2.99 shipping !
Please note thatwerequire 3to5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
Note: If your area is outside the United States, please contact us at: hello@babequeen.com and ievilenergy will check shipping costs for this service for you based on your area to arrange for your nearest warehouse shipment
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at hello@babequeen.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on babequeen, you are responsible for the shipping cost of returning the products back tobabequeen. Please refer to our Refund Policy for further information on how to return.
Lost/Stolen Packages:
babequeen is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at hello@babequeen.com
Affected by Covid-19,there will be some delay on the delivery.